Privacy Policy

Effective March 26, 2025

1. Introduction. Welcome to Trucker Copilot, provided by Trucker Copilot LLC (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our factoring and transportation mobile application (the “Service”).

By using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Service.

2. Information We Collect. We may collect the following types of personally identifiable information when you use the Service:

a. Personal Information

  • Name, email address, phone number, and business contact details.
  • Account login credentials (username, password, etc.).
  • Payment and billing information.

b. Financial and Business Information

  • Invoices, transaction records, and other financial and factoring data uploaded to the Service.
  • Information you upload about your customers or clients.
  • Business details, such as tax identification numbers and banking details.

c. Automatically Collected Information

  • IP address, device type, browser type, and operating system.
  • Usage details, including log data, session duration, and interaction with features.
  • Cookies and tracking technologies (see Section 7).

3. How We Use Your Information. We may use your personally identifiable information for the following purposes:

  • Provide and manage our financial factoring, transportation, and logistics services.
  • Provide offerings from our partners and affiliates.
  • Authenticate users and prevent unauthorized access.
  • Process invoices and financial transactions.
  • Improve our Service, customer support, technical support, and security.
  • Comply with legal obligations and regulatory requirements.

4. How We Share Your Information. We do not sell your personally identifiable information. However, we may share your personally identifiable information with:

  • Service Providers: Third-party vendors who assist with cloud hosting, payment processing, security, and analytics.
  • Legal and Regulatory Authorities: When required by law, subpoena, or legal process.
  • Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred to a successor entity.

5. Data Retention. We retain your information as long as necessary to provide our Service and fulfill legal obligations. Afterward, we securely delete or anonymize the data.

6. Security Measures. We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no transmission over the internet or electronic storage is 100% secure and you understand and acknowledge the risk of loss or breach by transmitting data across the internet.

7. Cookies and Tracking Technologies. We use cookies and similar technologies to enhance user experience and analyze site traffic. You may adjust your browser settings to refuse cookies, but this may affect Service functionality. Please see our Cookie Policy for more information.

8. Your Rights and Choices. Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Object to or restrict processing.
  • Receive a copy of your data in a portable format.
  • Withdraw consent (where processing is based on consent).

To exercise your rights, contact us at [Insert Contact Email].

9. GDPR Compliance (For European Users Only). We process data within the United States. If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent.
  • Our contractual obligations to provide the Service.
  • Our legitimate business interests.
  • Compliance with legal obligations.

You have the right to lodge a complaint with your local Data Protection Authority.

10. Children's Privacy. Our Service is not intended for children under 18, and we do not knowingly collect their personal information. If you believe we have collected information from a child under the age of 18, please contact us immediately.

11. Changes to This Privacy Policy. We may update this policy from time to time. Any changes will be posted with an updated “Effective Date.” Continued use of the Service constitutes acceptance of the changes.

12. Contact Us. If you have any questions about this Privacy Policy, contact us at: mobile@truckercopilot.com

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